Refund policy

Last updated: March 7, 2026

OVERVIEW

We want you to love your purchase. If something is wrong with your order, we are here to help.

Because all Grid Club Wear products are custom-made to order, we do not accept returns or exchanges for change of mind, buyer’s remorse, or incorrect size selection. Please review product details and size information carefully before placing your order.

NON-RETURNABLE ITEMS

We do not accept returns or exchanges for the following reasons:

Change of mind or buyer’s remorse.

Incorrect size selection.

Preference-related issues that are not caused by a defect, damage, or fulfillment error.

ELIGIBLE REFUND OR REPLACEMENT CLAIMS

We may offer a replacement or a refund if your order has one of the following issues:

Wrong item received.

Damaged or defective product upon arrival.

Significant printing errors or serious quality issues.

HOW TO REQUEST SUPPORT

To request a refund or replacement, please contact us within 30 days of delivery.

Email: support@gridclubwear.com

Please include your order number and clear photos showing the issue.

We typically review claims within 2 to 3 business days.

REFUND METHOD

If your claim is approved, refunds are issued to your original payment method. Depending on your bank or payment provider, it may take 5 to 10 business days for the refund to appear in your account.

ADDITIONAL NOTES

Because our products are made to order, slight variations in print placement, color tone, garment texture, and size tolerance may occur and do not automatically qualify as defects.

We reserve the right to deny claims that are incomplete, submitted outside the claim window, or unsupported by sufficient evidence.

CHANGES TO THIS POLICY

We may update this Refund Policy from time to time. The latest version will always be posted on this page.

CONTACT

If you have questions about this Refund Policy, please contact us at support@gridclubwear.com.